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41. Fostering Connections

Why don’t we prioritise people’s mental wellbeing as much as their physical wellbeing?

Today’s episode is an interview with Robert Fletcher of Heart Relocation, a company founded with the mission to provide the best possible customer service to assignee’s relocating by working with them through their mobility journey through collaborative and innovative communication.

This interview focuses on the importance of bringing yourself to work, fostering an environment in which employees don’t feel a disconnect between working life and home life, and having a mental attitude that promotes change and connection, rather than panic and fear.

This episode also includes:

(1:23) The role of technology, how social isolation can highlight the differences between our work personality versus home personality and how it could be more beneficial to be authentic in both to narrow that gap

(10:47) Rob’s relocation company, ‘Heart’, working with individuals and families who are being relocated and managing the process, the process of relocation

(14:10) The cultural process of moving and how it has an emotional impact that is often ignored

(18:46) Coronavirus and the role of fear versus positive mental attitude, contextualisation

(23:04) The importance of social connection rather than isolation and how it can affect us in terms of stress and uncertainty

(30:08) Taking one step at a time with the coronavirus situation, realising small steps you can take as an individual can still amount to a lot even if it feels helpless at the moment

(32:47) The human aspect of coronavirus, how panic spreads and how context is important in the way we react

(40:27) How workplaces are changing and the removal of choice, how everything is adapting in a way that is sometimes very positive

(46:11) Playfulness and a sense of humour for helping us cope, and how it’s often overlooked but beneficial

(49:54) Teaching certain skills versus fostering an environment that promotes skills that aren’t usually taught

(54:26) LinkedIn – the difference between sticking to rules and regulations or posting content you think is interesting when you feel like it

(58:32) ‘Humanity connects with humanity’, the impact of kindness and how we have to adapt it to suit the social isolation circumstances, ‘long-distance connection’

(1:01:42) Making the best of things if we choose to

(1:08:17) Creating environments where people can be good due to their emotions being prioritised, causing a ripple effect, balancing needs

(1:15:30) Happiness and productivity, qualifications, putting your investment into people

(1:22:53) Looking for opportunities, focusing on the positive rather than the negative

(1:28:25) Final points

Rob’s LinkedIn:

Heart Relocation:

Welcome to Dark Coffee, the podcast that starts engaging and approachable conversations around mental health.

Join wellbeing advocate Alice Lyons as she attempts to normalise the conversation around mental health, from suicide to satisfaction and everything in between.

Dark Coffee aims to create a safe space to explore dark topics with curiosity, compassion and courage to empower people to build their mental strength, resilience and sense of connection.

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Suicide and Emotional Support Organisations – UK

Samaritans: Confidential suicide discussion and emotional support. Free helpline available round the clock. Text – 116123.  Call – 08457 909090  Email – Website –

Mind: Support and information for anyone suffering from a mental health issue. 0300 123 3393 Website –

Saneline: Practical information, crisis care and emotional support to people affected by mental health concerns. Helpline: 0845 767 8000, open daily from 6pm – 11pm.